Privacy Policy and Compliance

Welcome to the Deglon Family Hub! This page outlines the policies governing the usage of our SMS-based Text Application and ensures compliance with U.S. regulations, including Twilio's guidelines. Below are the details to address any concerns you might have.

Application Features

This Text Application is designed exclusively for the Deglon Friends & Family to provide the following functionalities:

• Use START to opt-in and begin receiving responses.
• Use STOP to opt-out and cease communications.
• Use WEB or WWW to get the URL to our homepage (www.deglonfamily.com).
• Ask questions using standard English or natural text to interact with the system.

We use this application to manage shopping lists, assign to-do tasks to family members, and answer basic questions about our family planning.

Message Handling and Compliance

We strictly adhere to the following principles to ensure compliance with U.S. regulations and Twilio's guidelines:

• Proactive SMS: Our system does not send unsolicited or proactive SMS messages. All responses are initiated by the user's SMS queries.
• Delayed Responses: Due to timeout limitations, our responses are not immediate. Once ChatGPT finalizes an answer, the system sends the response, ensuring quality and accuracy.

Opt-In and Opt-Out Policies

In compliance with regulatory requirements, we provide an easy mechanism for managing participation:

• Opt-In: Users can start using the service by sending START to our number. Consent is logged for compliance.
• Opt-Out: Users can stop receiving messages anytime by sending STOP. This is processed immediately, and no further messages will be sent unless the user opts in again.

Data Privacy and Security

We value your privacy and take measures to protect your data:

• Data is used solely for SMS-based interactions as requested by the user.
• Information is encrypted in transit and at rest.
• Secure storage and access control mechanisms ensure data protection.

Regulatory Compliance

Our application complies with the following regulations and industry standards:

• Telephone Consumer Protection Act (TCPA): Ensures consumer consent for SMS communications.
• CTIA Messaging Principles: Provides guidelines for message handling and content.
• CAN-SPAM Act: Regulates electronic messaging practices to prevent abuse.

Contact Us

If you have any concerns, questions, or feedback regarding this policy, please contact us at photo2utm@gmail.com.